We understand and are aware of the difficulty and seriousness of the COVID-19 crisis. The safety of our guests and our employees is very important to us. We keep a close eye on the development of the situation and we respect and follow all government guidelines.
As a self-contained castle, Chateau Trnová not only makes for an ideal place for organizing company or private events — it also secures your privacy and isolation.
Our protocol for handling reservations affected by the COVID-19 situation is as follows:
- If you have or make a reservation and then need to cancel, for proven reasons related to mandated quarantine or infection of COVID-19, your deposit may be applied to an agreed-upon alternate reservation date.
- If your existing reservation for a company or a private event is canceled by the government due to quarantine measures, your deposit will be fully refunded.